How two SMEs Adopted Technology Solutions for Growth

INDUSTRY.co.id -  Kuala Lumpur - Serai Group, a Malaysian family-owned food and beverage (F&B) group with nine outlets across Kuala Lumpur, was one of the SMEs that successfully completed the Jom Transform Programme. As part of the Programme, Serai Group piloted a digital solution provided by AImazing, a Singapore-based technology firm, to help the business digitalise its receipt and point-of-sale data.

Mr. Najib Hamid, Managing Director and Group Chef,Serai Group, said “The Jom Transform Programme has helped us to evaluate our operations and to identify new technology solutions for our business. The F&B sector is competitive, and it is important to ensure our operations run smoothly at every level, from procurement and production through to customer experience. We are now implementing the solution from Singapore-based technology firm, AImazing, to reduce the manual workflow of collating sales data from across our nine outlets, releasing our staff to do higher value work.”

Syarikat Letrik Chen Guan, an electrical contractor that provides end-to-end project management, electrical and mechanical services, is adopting UOB SmartBusiness[4]to help drive efficiencies in its procurement and back-office processes.

Mr Choong Pin Hoong, Director, Syarikat Letrik Chen Guan, said, “With projects running at different sites, our business requires many varieties of supplies and inputs. We are keen to implement technology solutions that will make the site planning, supply and management more automated and easier for our site managers to make and to track orders and deliveries. Through the Jom Transform Programme, we have come across new technology solutions such as UOB SmartBusiness, which enables us to digitalise our core processes and sales channels. This will help us build a strong foundation for our expansion plans.”